Effective Date: 7th November 2023
Thank you for choosing Eatabbly’s E-commerce Payment Gateway. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our payment gateway services. Please read this policy carefully to understand our practices regarding your personal information.
Information We Collect
1.1 Personal Information:
When you use Eatabbly’s E-commerce Payment Gateway, we may collect certain personal information, including but not limited to:
- Your name
- Contact information (email address, phone number)
- Address
- Payment card details
- Transaction history
- IP address
- Device information
1.2 Non-Personal Information:
We may also collect non-personal information about your interactions with our website and payment gateway, including:
- Browser type
- Operating system
- Referring website
- Clickstream data
Use of Collected Information
2.1 Personal Information:
We may use your personal information for the following purposes:
- To process and complete payment transactions
- To verify your identity and prevent fraudulent activities
- To communicate with you regarding your transactions and account
- To provide customer support and respond to your inquiries
- To improve our payment gateway services and website
- To comply with legal obligations
2.2 Non-Personal Information:
Non-personal information collected may be used to analyze trends, administer the website, track user movements, and gather demographic information for aggregate use. This information helps us enhance the user experience and improve our services.
Information Sharing and Disclosure
3.1 Third-Party Payment Processor:
We utilize a trusted third-party payment processor to facilitate payment transactions. When you make a payment through our payment gateway, your personal information, including payment card details, is securely transmitted to the payment processor for the purpose of completing the transaction. Please note that we do not store or have access to your payment card details.
3.2 Service Providers:
We may engage third-party service providers to assist us in operating our payment gateway and providing related services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.3 Legal Compliance:
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., government or law enforcement agencies).
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our payment gateway may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
Your Rights
You have the right to:
- Access and receive a copy of the personal information we hold
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information, subject to legal obligations
- Opt-out of receiving marketing communications
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated version on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at contact@eatabbly.in.
Disclaimer
By using Eatabbly’s E-Commerce Payment Gateway, you consent to the collection, use, and disclosure of your personal information as given in the privacy policy.